Lifeline Harbour to Hawkesbury respects each individual's right to personal privacy. This web site privacy notice explains our policy for dealing with personal information that we collect through this web site.
By accessing or using this web site you acknowledge and agree to be bound by this privacy notice.
Throughout this notice, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.
From time to time we will post any changes to this web site privacy notice on this web site. We therefore encourage you to check this page from time to time.
In addition to the provisions of this web site privacy notice, there may also be specific and additional privacy provisions that apply to certain sections of the web site. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this web site privacy notice and those other specific and additional provisions, the specific and additional provisions will prevail.
The information about you which we may collect through the web site includes the following:
- information collected when you register or update an online profile, which may include personal information such as your name and contact details;
- the content of electronic forms you submit via the web site or requesting us to provide services or information, or take action;
- any messages or comments you submit to us via the web site - for instance via an email;
- information collected when you participate in any online competition appearing on this web site from time to time;
In common with many commercial web sites we may also collect aggregated information which tells us about visitors to the web site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the web site are most commonly accessed. This information is used by us to help to administer and improve the web site.
We do not use "cookies" - small text files which are placed on your hard drive by some web sites to store information.
Use and disclosure of information
We may share personal information with other service providers including organisations that assist us by providing archival, auditing, consulting, mailhouse, delivery, technology and security services.
We may use or disclose personal information that we collect about you:
- for the purposes for which it was collected;
- where you have consented to the use or disclosure;
- to maintain our relationship with you;
- to the extent that we are required or authorised by law to do so.
We may also use your personal information to keep you informed of our services, events and other matters. If you do not wish to be contacted for those purposes, please contact us by email to email@example.com. We aim to provide you with information and invitations that we consider may be of interest or relevance to you.
We also make no representation as to accuracy or completeness of the information contained in such third party web sites.
We use a number of mechanisms to protect the security and integrity of your personal information.
Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such information, we can not ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
Access to information
If you wish to request access to any other personal information which we hold about you as a result of our information collection practices outlined in this web site privacy notice, please contact us by email at firstname.lastname@example.org and provide as much detail as you can about the particular information you seek in order to help us retrieve it.
If you have any questions or feedback about privacy please contact us.
We support people in need, in many ways.
Our services include:
- 24hr Telephone Counselling
- Face-to-Face counselling
- Suicide prevention programs
- Emergency relief
- Community Aid
- Support Line
Need to contact us?
Want to volunteer?
We are constantly seeking volunteers for all our services, as well as for fundraising, events and marketing. Please contact us to find out more.
"The personal reward and satisfaction that I've got from giving my time to helping others through Lifeline has been huge. I'd encourage anyone who
has a couple of hours a week to think seriously about it."
Testimonial from Claire (Phone counsellor),
1 October 2006